Diablo Immortal’s latest crossover-style reward tie-in is generating a small but notable wave of frustration, with fresh player reports saying they completed the required World of Warcraft quest but still cannot claim the related reward in Diablo Immortal.
The clearest examples are two Blizzard forum bug reports from March 21. One PC-tagged topic is titled “Cant claim the Event ‘Midnightmoon’ with finished World of Warcraft Quest,” while a second iOS-tagged thread says the player completed the Paved in Ash quest in WoW but gets the message: “This account does not meet the unlock criteria. Please try again later.” when trying to claim Harbinger of Darkness in Diablo Immortal.
That does not prove a broad system-wide failure affecting every eligible player. But it does make this one of the more interesting fresh Diablo Immortal stories because it hits a very specific promise: do the required thing in one Blizzard game, get the reward in the other. When that chain breaks, players notice fast.
What players are reporting
The current public reports are fairly consistent in tone.
In the PC-tagged Blizzard forum listing, a fresh March 21 bug post says the player cannot claim the Midnightmoon event reward despite having finished the required World of Warcraft quest. Separately, the iOS-tagged bug report gives more detail, saying the player completed Paved in Ash in WoW but still cannot unlock Harbinger of Darkness in Diablo Immortal because the game says their account does not meet the unlock criteria.
That wording matters because this does not sound like a player being unsure where to click. It sounds like the reward handoff itself may not be recognizing completed eligibility in at least some cases. That is still a player-reported issue, not a confirmed Blizzard diagnosis, but it is a more specific complaint than a vague “event is bugged.”
The crossover requirement seems clear enough
While Blizzard’s own Diablo Immortal news feed visible in search results does not surface a dedicated official Midnightmoon article in the sources reviewed here, secondary coverage from late February described the promotion as a crossover unlock tied to World of Warcraft. MMORPG.com reported that players with access could log into WoW and complete a quest in Midnight’s hub, Silvermoon City, to earn Harbinger of Darkness in Diablo Immortal. Reddit discussion around the reward also centers on Harbinger of Darkness as the Midnight Moon event reward.
That does not replace a primary-source Blizzard step-by-step guide, and I would not lean on it to prove every exact requirement. But it does support the basic shape of the player complaint: this appears to be a cross-game reward flow, and players believe they completed the WoW side correctly before the Immortal claim failed.
Why this kind of issue lands harder than a normal event bug
A regular event problem is annoying. A cross-game reward issue feels riskier because it asks players to spend time in one ecosystem while trusting another one to honor the reward.
That is the core frustration here. If a player completed a quest in WoW specifically to unlock something in Diablo Immortal, and the claim button then tells them they do not qualify, the problem is not just inconvenience. It creates doubt about whether the promotion is tracking correctly at all. That is an inference based on the structure of the reported issue and the wording in the bug reports.
It also creates a more stressful kind of uncertainty than a normal in-game quest bug. The player in the iOS-tagged report explicitly says they cannot redo the quest in WoW, which raises the obvious follow-up question: if the requirement only happens once, what exactly is the recovery path when the linked reward does not trigger?
This looks like a fresh support angle, not a giant meltdown
The scale matters here.
Right now, the evidence supports multiple fresh official-forum bug reports, not a confirmed widespread event collapse. The Midnightmoon issue appears in Blizzard’s current bug-report listings and PC-tag listings for March 21, but it is not sitting at the center of a huge public acknowledgment or a major official warning in the sources reviewed here.
So the cleanest framing is this: some Diablo Immortal players are reporting that the Midnightmoon reward claim is failing even after they believe they completed the required WoW quest, and those reports are now visible on Blizzard’s own bug forums. That is enough for a fresh article. It is not enough to claim Blizzard has confirmed a large-scale event failure.
Why this is worth covering now
This is exactly the kind of Diablo Immortal story that can get overlooked because it is smaller than a major patch headline and less flashy than a new PvP system or class reveal.
But reward-claim problems tied to outside requirements tend to matter a lot to the players affected by them. They are also the kind of issue that can spread quickly through community discussion because the complaint is easy to understand: I did the thing in WoW, so why won’t Diablo Immortal give me the reward? That is an inference based on the nature of cross-game promotions and the current bug reports.
If Blizzard resolves it quickly, this may end up as a short-lived support hiccup. If not, it could become one of those awkward crossover stories where the promotion itself sounds cool, but the handoff between games becomes the part people remember.
