What players say is happening
The new report is blunt about it. The player says they are “soft locked” from continuing, have gone 0 for 20+ across different characters, including seasonal and eternal, and that the usual workaround ideas have not helped. There is no dramatic theorycrafting here and no grand conspiracy board with strings on it. The complaint is simple: the step will not complete, and repeated attempts are going nowhere.
This is the part that makes it harder to shrug off
What gives the story a little extra bite is that this does not appear to be some totally new one-day gremlin. A March 2025 forum post about the same three items described the same basic failure: the objects would not corrupt properly, they would not turn purple, and the next interaction would not unlock. That does not prove today’s report is widespread, but it does suggest this item step has been capable of going sideways for a long time. Some bugs are accidents. Others keep crawling back out of the crypt.
Season 12 is not exactly earning trust points here
That is why this lands a little harder than a random one-off complaint. Diabloz has already covered how Blizzard needed to push Hotfix 2 to fix the Season 12 quest blocker in “A Taste of Power”, and we have also seen players complain that Pit 100 can badly distort the season’s Bloodied farming loop. So when another report shows up with the words “soft locked” attached to it, it does not feel like harmless background noise. It feels like another crack in a season that keeps making players test the patience stat they never asked to level.
No Blizzard reply yet, just another ugly bug-watch
At the time of writing, the April 22 thread is live in the official PC Bug Report section and does not show a visible Blizzard response. That means this is still best treated as a bug-watch story, not a solved issue and not proof that every player will hit the same wall. But if a quest progression step can still randomly refuse to work after dozens of attempts, that is more than enough to deserve attention. Diablo 4 can survive players arguing about balance all day. Progression blockers are different. Those make the game feel like it is arguing back.
