Diablo 4: Lord of Hatred has found another way to make launch week feel like a cursed accounting exam. This time, the question is simple: if someone bought the Ultimate edition, why does the Battle Pass screen still look like it wants more Platinum?
A new Diablo IV forum thread has players asking where their Battle Pass unlock token is after buying Lord of Hatred Ultimate. The original poster says the game showed a 2800 Platinum purchase prompt instead of an obvious unlock token, while another player says they also did not see theirs and accidentally spent Platinum.
The token may be hiding in the Reliquary flow
The important detail is that this may be more confusing UI than missing entitlement. One player in the thread shared what they said was a support response, explaining that the token is tied to the Reliquary menu and should appear as a special prompt when selecting the Battle Pass option.
Another reply says players need to click the Battle Pass first, at which point the game should tell them they have a token to use. That is useful information, but it also highlights the problem: if players are afraid to click because the button looks like it costs Platinum, the interface is already doing a tiny betrayal dance.
The 2800 Platinum prompt is causing panic
Part of the confusion appears to come from the difference between Battle Pass tiers. One reply says the token works for the mid-tier Battle Pass, not the highest one. That matters because the higher-tier option can still show a bigger Platinum price, which makes the whole thing feel less like a reward and more like a shop trap with candles around it.
To be clear, this does not currently look like Blizzard has officially confirmed a widespread missing-token bug. It is a player discussion with at least one shared support explanation and several confused buyers comparing notes. But when players have paid for the expensive edition, “maybe click the scary purchase-looking thing” is not exactly the most comforting ritual.
Launch week has enough friction already
This lands during a messy Lord of Hatred launch stretch. Diabloz has already covered Blizzard’s Hotfix 3 changes to War Plans rewards and the earlier Lord of Hatred known issues, so the last thing players need is another system that technically works but feels like it was designed by a treasure goblin with a legal department.
Battle Pass confusion is especially dangerous because it touches money, Platinum, and edition bonuses. Players can tolerate a bugged monster. They are much less forgiving when they think they might accidentally spend currency on something they already bought.
Check before feeding the Platinum machine
If you bought Lord of Hatred Ultimate and do not immediately see your Battle Pass token, do not panic-click your way into a purchase. Check the Reliquary tab, select the Battle Pass option carefully, and look for a prompt that offers to use the token instead.
If the prompt never appears, that is when support and bug reporting become the next stop. The token may be there. The problem is that Diablo 4’s UI is making some players feel like they need a dungeon guide just to redeem what they paid for.






