A fresh official Diablo Immortal bug report says leftover Rift Talismans were supposed to be automatically converted into Platinum after the recent update and sent through in-game mail. According to the player, that mail never arrived.
The missing conversion claim
The player says they had roughly 16–17 Rift Talismans before the update, then used eight of them to upgrade Leviathan Tomb to four stars. That should have left around 8–9 Talismans remaining for conversion.
Instead, they report checking their mailbox after logging in and finding no Platinum conversion mail at all. Worse, they say other players confirmed receiving their conversion mails, which makes this feel less like “maybe the conversion is delayed for everyone” and more like “why did my account get invited to the empty plate club?”
There may be a login wrinkle too
The same report mentions another odd detail: after the update, the player says they were initially stuck on the “Tap to Play” screen and had to uninstall and reinstall the game before accessing the account again.
That may or may not be connected to the missing Platinum. The thread includes a reply saying the login issue had been noted and documented, but there is no visible Blizzard confirmation in the thread that the Rift Talisman conversion issue is widespread or officially tied to that login problem.
Small report, annoying category
For now, this is a single bug report, not proof of a global currency problem. But it belongs to the category of Diablo Immortal issues that players watch closely because it involves account value, conversion rewards, and resources that should not quietly vanish into the fog.
Diabloz recently covered a legendary gem upgrade glitch report and reports of Legendary Crest runs giving no gems. This Rift Talisman report is different, but it scratches the same uncomfortable nerve: players did the thing, expected the payout, and now the reward appears to be missing.
Check the mail before moving on
If you had leftover Rift Talismans before the update, it is probably worth checking your in-game mail, Platinum balance, and screenshots if you have them. If the conversion never arrived, the bug report thread is the kind of place Blizzard can use to spot patterns.
Currency conversion is not glamorous content. Nobody logs in dreaming of mail accounting. But when the mail accounting fails, suddenly it becomes the most important dungeon in the game.
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